Return Policy



Eligibility

  • If the return request is raised and confirmed by buyer within 3 days from date of delivery of the product (including the date of delivery). 
  • Return request raised or confirmed outside this period will not be accepted. 
  • Once the refund is approved , the amount will be credited back to original mode of payment in 7 business days.


Conditions

  • If the item received is damaged or has a genuine manufacturing defect. 
  •  If the item is different from specifications mentioned on the product page/order page. 
  •  If the item is having missing parts or accessories as mentioned on the product specification. 
  • For any claim approvals, complete order unpackaging video is mandatory (within 24 hours of order delivery). Without it, no complaints will be approved.

Non-Eligibility

Any return reason apart from conditions listed above will attract CONVENIENCE FEE PER PRODUCT QUANTITY as below, based on the refund method chosen by you. Any shipping charges paid while placing the order are non-refundable.

Product Price

Convenience Fee Per Unit

Upto Rs.500

Rs. 80

Rs.501 to Rs.1000

Rs. 140

Above Rs.1000

Rs. 250

What is not covered in return policy

  • Due to multiple factors, colour of the product shown on website may slightly vary from the actual physical product and this variation in colour will not be covered under return policy
  • Customized / made-to-order products are non-returnable & non-refundable.
  • All kind of Fabrics, Cushion Fillers/inserts & Gift Box/Wrapped products are non-returnable & non-refundable.

Return Pickup

  • In case you decide to return the product, we will arrange the reverse pickup from the same delivery address and share detailed instructions.
  • In rare cases, when the reverse pickup is not available (due to courier serviceability at pincode or other reasons), we may ask you to initiate the product return through your own courier within 7 days of product delivery.
  • Returned product may take upto 6-7 days to reach us after the pickup.

Return Packaging

  • Any item to be returned should be returned in its original unused condition, with all the original accessories, price tag, parts accessories, original packaging delivered to you.
  • Buyer will be responsible for any damage incurred to the product during return transit, hence for safety please ensure proper packing of the product before returning.

Disclaimer

  • We reserve the rights to reject returns, refund or replace the item depending on your return request and return conditions fulfilled

 

 

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